Hackers claim 45 million records compromised as education publisher says “data does not contain sensitive information”; Have ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

With native Python integration with Excel, users will be able to use the new “PY” function to input Python code directly into ...

According to the company, this opens a whole new horizon. It also means developers can bring their favorite coding agents ...

Outreach, the agentic AI platform for revenue teams, announced it is now available on AgentExchange, Salesforce’s marketplace ...

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Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce Your email has been sent Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, ...

Why not us? Salesforce already has the top CRM in the industry for number of customers. Why not toss in an integrated cloud contact center? That's a theme for Salesforce as the company launched on ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on behalf of payers, providers and public health organizations. The company is ...

A former Senior Publishing Editor on the Dow Jones Newswires team at The Wall Street Journal, Aaron earned a Bachelor's degree in Economics from the University of Michigan and a Master's in Journalism ...

Salesforce just announced a massive buyback plan. But it’s an admission that it’s run out of fresh ways to grow its business. For the full year, Salesforce's revenue rose 10% to $41.5 billion as its ...

Salesforce has been the poster child for Wall Street’s concerns about business software and the growth prospects of the software-as-a-service model. With the threat of artificial-intelligence tools ...