PEABODY — An issue with upgrading the city’s water billing system means customers will see four months of water usage reflected on their April bills instead of the usual three, Mayor Ted Bettencourt ...

A state Supreme Court judge has dismissed a lawsuit filed by several customers over Central Hudson’s gas and electric billing system. The customers claimed they received bogus bills, were sent other ...

Cost management topped CFOs’ list of internal risks in a recent Deloitte survey, and respondents cited automation and technology upgrades as the most proven way to control costs.

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